· MAM Lead Implementing Enterprise-wide Media Asset Management system at SBS for a user base of 650 users.

· Experienced in roles as Design Lead/Architect, Business Analyst, Solutions Analyst, E2E Architect, Project Manager, Pre-Sales, Tester, DBA & Developer.

· Over ten years expertise in Telco Billing, plus three years in Electronic Bill Presentment & Payment (EBPP) systems. Additionally, worked in the Internet & Automotive Industries for several years.

· Through my extensive experience with many Telcos, I have a thorough understanding of these organisations & their business processes from Order management (handsets & SIM cards) right through to Provisioning, Mediation, CRM, Billing, Bill Production & Payment.

· Experience in SIM Card applications, Voicemail systems, Handset email and Billing within the Telco industry as well as Emailing Systems, Cloud based CRM and Virtual Call Centers.

· I have a good understanding of all systems from Analogue, 2G, 2.5G & 3G & their differing characteristics such as location based services, presence & video conferencing. Familiarity with Xcode (iOS).

· As a Business Analyst I have produced Business Requirements Specification documents & corresponding Traceability Matrixes & am also familiar with the Unified Process of requirements gathering. In creating these documents, I have interfaced with all levels of the business including, Operations, Customer Management, Financials & Marketing & later reviewed the corresponding Solution designs.

· Extensive experience in Systems Integration, Billing & Implementation projects. Responded to RFI/RFPs & also bid managed liaising with all areas of the corporation, the client & sales teams. Extensive experience in client facing activities at all levels of business.

· Good Understanding of the Mobile Telecommunications Industry

· Extensive experience in Systems Integration, Billing & Implementation projects. Responded to RFI/RFPs & also bid managed liaising with all areas of the corporation, the client & sales teams. Extensive experience in client facing activities at all levels of business.

· My strengths have consistently been described by my managers & peers as: “a person who is tenacious & gets the job done, has great client facing skills along with first rate communication skills, produces high quality well tested work, is well organised & convincing & is sincere & credible during customer interaction.”

· Recently studied full-time gaining a Certificate IV in Interactive Multimedia at the Sydney College of Computer Graphics. With the rise of media rich content in telecommunications, especially 3G, I feel it is increasingly important to understand the creation of 3rd party content & how it may be integrated into mobile telephony. Combining this qualification with my existing Systems Integration skills in Telecommunications, Billing & Electronic Payments gives me a unique understanding of these converging technologies.

· Fluent in German (For complete listing of my skill set, please refer to the Skills page.)